We present Mindfulness and Resilience techniques to groups that have high levels of stress in their daily work (e.g. doctors, nurses, EMTs, police, firefighters, social workers and victim services). If you deal with stressed or traumatized clients, you will benefit by learning resilience methods. Become resilient and thrive.
Alfred Ricci, MBA
Founder, First Responder Resilience
www.FirstResponderResilience.com
Topic 1
Combating Burnout and Compassion Fatigue
Audience: First Responders (or any group that has high levels of stress in their daily work)
This is a hands-on, audience participation workshop to learn and practice methods to increase Resilience to combat the stressful sutation they face daily. To perform their best, first responders will benefit from:
- Mindfulness to keep composure and clarity regardless of what is happening
- Resilience to let go of what has occurred to be fully prepared for the next event
Topic 2
The ROI of Resilience
Audience: First Responder Directors, Managers, Leaders, or Executives
- Burnout and Compassion fatigue can cause a first responder to misinterpret, misdiagnose, and misunderstand leading to mistakes.
- Decreasing burnout and stress means reduced issues and related costs.
- Building resilience results in increased accuracy, better customer care and higher employee retention.
- “Addressing this issue is not only the organization’s ethical responsibility, it is also the fiscally responsible one.”
Topic 3
Increasing Customer Service with Mindfulness
In this hands-on workshop, you will learn about and practice methods to increase customer service. Good customer service is not about if employees know how to do their jobs. The fundamental issue is whether they are motivated and passionate about their work.
By using mindfulness and resilience, employees are:
- Less burdened, and instead happier
- Less stressed, and more attentive to details and quality
- Concerned less about themselves, and more caring about the customer
~ Alfred Ricci
Short Bio
Rising from the ashes and harnessing the power of his early years — living in shelters, group homes, and a foster home while attending six high schools in four years — Alfred Ricci knows how even the most daunting obstacles can be overcome.
Alfred used mindfulness and resilience practices to conquer suicidal thoughts while managing the massive stress of corporate work in over 20 countries. His mission is to share the necessary skills to thrive in traumatic work environments.
Bio
Alfred made a conscious choice not to let his past dictate who he became. A double major in economics and business led to a MBA from the University of California and a career in international banking. While working in 20+ countries, Alfred experienced some very stressful business cultures. Combining his experience of releasing trauma with his knowledge of the massive stress of corporate life, Alfred's mission is to share the necessary skills to thrive in traumatic work environments.
Alfred Ricci has 10+ years of teaching personal development workshops, including methods to release severe stress. Rising from the ashes and harnessing the power of his early years — living in shelters, group homes, and a foster home while attending six high schools in four years — Alfred reveals how even the most daunting obstacles can be overcome.
One person with passion is better than forty people merely interested.
~ E.M. Forster
Rates
Presentations
Speaking topics are above.
We are willing to work with your organization to customize the message.
Presentation
$800
Learn the fundamentals of Mindfulness and Resilience.
Keynote Address
$1,500
Leaders examine the ROI from Mindfulness and Resilience.
Workshops
We measure the results of each workshop so you get a documented ROI.
Costs are negotiable depending upon your organization's needs.
Half-day Seminar
$2,800
Mindfulness and Resilience are tools to create better outcomes for clients and patients.
Full-day Workshop
$4,000
First Responders experience and practice many tools to build their resilience to stress.
1-on-1 Sessions
Work through personal issues by using proven tools to remove the root cause of stress and burnout.
1-on-1s
$500
Four individual sessions focus on making substantial progress with a personal issue.
EQ Assessment
$150
The Emotional Intelligence (EQ) assessment pinpoints areas for improvement.
Prior Engagements
